Privacy policy

Privacy Policy

Last updated: January 29, 2025

This Privacy Policy describes how Fabrikk (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fabrikk.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date accordingly.

To provide the Services, we collect personal information from various sources. The type of information we collect and how we use it depend on how you interact with us.

Information We Collect Directly from You

1. Contact details: Name, address, phone number, and email.
2. Order information: Billing and shipping address, payment confirmation, and order details.
3. Account information: Username, password, and security-related data.
4. Customer support information: Information provided when contacting support.

Some features of the Services may require you to provide this information. Choosing not to provide it may limit access to certain features.

Information We Collect About Your Usage

We may automatically collect certain data about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include:

1. Device and browser information
2. Network connection details
3. IP address
4. Interaction details with our Site

Information We Obtain from Third Parties

We may receive information from third parties, including:

1. Service providers (e.g., Shopify) supporting our Site.
2. Payment processors handling transactions securely.
3. Marketing partners assisting with advertising and promotional activities.

All information obtained from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

1. Providing and managing the Services: Processing payments, fulfilling orders, shipping, returns, and account management.
2. Marketing and advertising: Sending promotional materials and tailoring advertising.
3. Security and fraud prevention: Detecting and preventing fraudulent or unauthorized activities.
4. Service improvement: Enhancing our offerings and customer support.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze interactions, and optimize our services. You can manage cookie preferences through your browser settings, though blocking cookies may affect the functionality of the Site.

For details on cookies used in connection with Shopify, visit: Shopify Cookie Policy.

We may disclose your personal information in the following circumstances:

1. Service providers: IT management, payment processing, data analytics, customer support, and fulfillment partners.
2. Marketing partners: Advertising and promotional purposes.
3. Business transactions: In cases of mergers, acquisitions, or legal requirements.
4. Legal compliance: Responding to legal obligations and enforcing rights.

We do not sell or share sensitive personal information without your consent

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage reviewing their privacy policies before sharing personal data.

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us for removal.

We implement security measures to protect your personal information. However, no security system is completely secure. We retain your data as long as necessary for account management, service provision, legal compliance, and dispute resolution.

Depending on your location, you may have rights regarding your personal information, including:

1. Correction: Request correction of inaccurate information.
2. Data portability: Request a copy of your personal data.
3. Processing restriction: Request limits on data processing.
4. Withdraw consent: Withdraw previously given consent.

You can exercise these rights by contacting us. We may require identity verification before processing your request.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: care@fabrikk.in